Privacy Policy

HomeNode (achryrn.site) respects your privacy. This policy explains what information we collect when you use the platform or request our services, and how we handle it. It covers the whole site: the portfolio, music player, study environment, partner space, technician portal, other tools, and the Achryrn Electronics Service repair business. We collect only the minimum data needed to serve you.

What we collect

When you use the platform or request a service, we may collect:

• Account credentials: username, email, and a bcrypt-hashed password, only if you create an account.
• Session tokens: short-lived tokens that keep you signed in.
• Usage data: page views and feature usage, stored locally for our reference only.
• Files and media: content you upload to the platform, stored locally.
• Service request details: if you contact Achryrn Electronics Service, we keep your contact details, the device type, model, and description of the problem, plus any photos you choose to upload, and any chat messages.

How we use your information

We use your information solely to respond to your requests, diagnose and repair your device, keep you informed of your service status, and improve the platform. We do not sell, rent, or share your personal information with third parties for marketing purposes.

What we do NOT collect

• No third-party analytics (Google Analytics, Mixpanel, etc.)
• No advertising trackers or profiling cookies
• No fingerprinting or device profiling
• No data sold to or shared with third parties
• No transmission of your data to cloud services

Photos and device data

Photos you upload with a service request are used only to help us prepare for your device before you arrive. We may retain them as part of your service record. We do not access personal data stored on your device beyond what is necessary to diagnose and repair the reported fault.

Server logs

Standard web server access logs are kept for operational and security purposes. These logs may contain IP addresses, user-agent strings, and request paths. Logs are stored locally and rotated automatically. They are not shared with any external party.

Data storage

All data is stored on hardware owned and operated by us. Data does not leave this hardware except when necessary to provide the service (for example, sending you an email or WhatsApp notification about your request).

Your rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us. Deleted data cannot be recovered.

Changes

This policy may be updated as our services evolve. The last-updated date at the top reflects the most recent revision.

Contact

Questions about this policy can be directed to us at [email protected]. For questions about Achryrn Electronics Service, you can also call +62 877-8938-2498, or visit Jl. Lebak Bulus 1 No. 12 Rt/003 Rw. 04, Cilandak Barat, Jakarta Selatan.